Terms Of Use
Effective Date: June 2025
Welcome to Sebaga Africa, a digital platform operated by Softberry Solutions. By accessing or using our website (www.sebagaafrica.com), you agree to comply with and be bound by the following Terms of Use.
These terms apply to all shoppers (buyers) using the platform.
1. General Terms
1.1 Platform Purpose
Sebaga Africa is an e-commerce platform designed to showcase and deliver authentic African products to buyers across the continent and around the world.
1.2 Acceptance of Terms
By creating an account or making a purchase, you confirm that you have read, understood, and agreed to these Terms.
1.3 Eligibility
You must be at least 18 years old to use this platform or have legal consent from a guardian.
2. For Shoppers (Buyers)
2.1 Purchases
When you buy a product on Sebaga Africa, you are entering into a direct purchase with Sebaga Africa.
Product prices are listed in local currencies (with approximate conversions provided where possible).
Payment methods will be clearly displayed during checkout.
2.2 Returns & Refunds
Refunds and returns are handled by Sebaga Africa in line with our Refund Policy.
If you experience a problem with your order, you can report it via our support team, and we will assist in resolving it.
2.3 Buyer Conduct
You agree to provide accurate delivery information and not misuse or defraud Sebaga Africa.
You may not use the platform to buy products for illegal or unethical purposes.
3. Orders & Fulfillment
Sebaga Africa is responsible for packaging and shipping products within the stated timeframe.
If a product is unavailable, it will be marked as out of stock on the platform.
Delivery timelines will be communicated clearly at checkout.
4. Fees
Sebaga Africa may charge subscription, service, or promotional fees. Any applicable charges will be communicated in advance.
During the pilot phase, certain fees may be waived, but this is subject to change.
5. Platform Usage
5.1 Account Security
Keep your login credentials secure. You are responsible for all activity under your account.
5.2 Prohibited Activities
You may not:
Use the platform for fraud, spam, or illegal transactions.
Copy, scrape, or reverse-engineer the site or its content.
Post misleading, harmful, or offensive content.
6. Intellectual Property
All content, branding, logos, and platform features are owned by Sebaga Africa (Softberry Solutions) and protected by copyright.
Buyers may not reuse or reproduce product images, descriptions, or marketing content without prior consent.
7. Disclaimers and Limitations
Sebaga Africa is provided “as is.” While we strive to ensure the platform functions smoothly and securely, we are not responsible for:
Delays or losses due to third-party couriers.
Technical issues causing downtime or errors.
8. Changes to These Terms
We may update these Terms of Use from time to time. Any major changes will be communicated to users in advance.
9. Contact Us
For any questions or issues, please reach out to:
📧 info@sebagaafrica.com
🌐 www.sebagaafrica.com/contact