Terms & Conditions

Effective Date: June 2025

Welcome to Sebaga Africa, an online platform operated by Softberry Solutions (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Sebaga Africa website, platform, and services (“Platform”).

By accessing or using Sebaga Africa, you agree to be bound by these Terms. If you do not agree, please do not use our Platform.

1. Definitions

User: Any individual or entity accessing or using the Platform.
Buyer (Customer): A user who purchases products on the Platform.
Platform: The Sebaga Africa website, services, and digital platform.

2. Eligibility

Users must be at least 18 years old or have legal guardian consent.
Users must have the legal authority to enter into contracts and comply with these Terms.

3. Account Registration

Users must register for an account to make purchases.
You agree to provide accurate and complete information and keep your account credentials confidential.
You are responsible for all activity under your account.

4. Using the Platform

You agree to use the Platform only for lawful purposes and in compliance with all applicable laws.
You agree not to misuse the Platform by posting false or misleading information, engaging in fraudulent activity, or infringing on others’ rights.

5. Order Fulfillment and Responsibilities

Sebaga Africa is responsible for providing accurate product descriptions, pricing, and availability.
We ensure that products comply with applicable laws and reflect African origin or creativity.
Sebaga Africa will handle packaging, shipping, and fulfilling orders in a timely manner.
We will also handle returns, refunds, or complaints directly with buyers.

6. Buyer Responsibilities

Buyers agree to provide accurate shipping and payment information.
Buyers agree to comply with any applicable laws regarding purchases and use of products.

7. Payment and Fees

The Platform may charge fees, including subscription or promotional fees.
Buyers agree to pay the listed price and any applicable taxes or shipping fees.
Payment processing is handled securely through third-party providers.

8. Shipping and Delivery

Sebaga Africa is responsible for delivering products within the stated timeframe.
Shipping costs and terms will be clearly stated before checkout.
We are not liable for delays or damages caused by third-party logistics providers beyond our control.

9. Intellectual Property

All platform content, trademarks, and branding are owned by Softberry Solutions.
Product images and descriptions are for Sebaga Africa’s use and may also be used for marketing and promotional purposes.

10. Prohibited Activities

Users may not:

Use the Platform for unlawful or fraudulent activities.
Interfere with the operation of the Platform.
Copy, modify, or reverse-engineer the Platform.
Upload harmful or offensive content.

11. Limitation of Liability

Sebaga Africa provides the Platform “as is” without warranties.
While we ensure quality standards, we are not liable for indirect damages arising from use of the Platform.

12. Dispute Resolution

Sebaga Africa will handle disputes directly with buyers.
Legal claims must comply with the jurisdiction of Botswana.

13. Termination

We may suspend or terminate accounts for violations of these Terms or illegal conduct.
Users may terminate their accounts at any time by contacting support.

14. Changes to Terms

We may update these Terms occasionally.
Continued use after changes constitutes acceptance of the updated Terms.

15. Contact Us

For questions or support, email: info@sebagaafrica.com

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